Logistics Company - Case Study

Enhancing Management and Communication Skills to Create Continuous Improvement

Our client is the New England business unit for one of the largest logistics companies in the U.S. Four years ago the president approached Leadership Dynamics, Inc.  for help. Despite their competitive position in the marketplace, the company was facing several critical problems:

• Their cash position was negative $500,000;

• Revenue per dollar of payroll was only $1.60;

• The unit was ranked 10th in the parent company’s performance measurement system for its 30 business units.

Leadership Dynamics worked with the senior management team to develop and articulate the unit’s strategic objectives.  Then, in weekly two-hour training sessions with the organization’s key contributors, we introduced a system to set and track specific, measurable goals linked to those objectives. Almost immediately, the organization experienced a dramatic turnaround:

• The company’s cash position improved $2,000,000.00

• Profit per dollar of payroll went from $1.60 to $3.45;

• The unit has been ranked consistently in the top 3 in the parent company’s performance measurement system for its 30 business units for the past two years;

• Revenues increased by 31%;

• Profits increased by 35%.

Leadership Dynamics has become the company’s development partner, working with their employees to enhance management and communication skills and ensure a continuous improvement dynamic in the organization.

For twenty-five years we have demonstrated that improved leadership, communication, and organizational skills drive measurable results. Contact Leadership Dynamics, Inc. to learn how you can experience similar results in your organization here.